The role
You'll be the CEO's right hand and the operational glue across the company. Working directly with the 3 co-founders and reporting to Héloïse (CEO), you'll move across Ops, Customer Care, Customer Success, Product, Finance and Fundraising, and any cross-functional project that needs an owner. The mandate is broad on purpose: spot what's broken, build the fix, ship it, and move on to the next thing.
This role suits someone who treats automation as a default. Most of what you do should compound. Every workflow you build, every dashboard you ship, every process you document should free up the team to do more with less.
What you'll own
Sales and CS reporting. Live dashboards, monthly recaps, pipeline performance analysis. Most of it pulled from HubSpot via MCP and built with Claude Code.
GTM Engineering. List building, signal enrichment, lead scoring, outbound automation. Tools: Apollo, Clay, HubSpot, n8n, Lemlist, custom AI agents.
Strategic projects. Fundraising support, new market entry, pricing experiments, partnerships.
Internal operations. KPIs across departments, headcount planning, cross-functional alignment, biweekly company updates.
AI workflows. Build automations that scale the entire team and remove repetitive work across every department. We use AI as an engine, not a feature.
Hiring support. Sourcing, screening, and process design for new roles.